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This book is designed to help contact center supervisors understand the workforce management process and their role in supporting the ove...
Price: $19.95

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Price: $19.95

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Price: $19.95

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This book is designed to communicate the importance of contact center staffing to the entire enterprise.  Not available to ship to E...
Price: $19.95

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Don’t miss the second edition of this great book, which is a compilation of the knowledge of SWPP, the world’s largest membership associa...
Price: $19.95

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This book is designed to help call center workforce management professionals plan the right number of staff and communicate the important...
Price: $19.95

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Society of Workforce Planning Professionals, LLC
6508 Grayson Court
Nashville, TN 37205
615-352-4292
info@swpp.org